This document explains the Concept of CCUs.
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At Eagle, we have very useful technical documentation to guide technical and non-technical users in their pixel streaming experience. To get the technical aspect of CCUs you will need these documents:
1. Get the Concept of CCUs
‘Concurrent User‘ or CCU, is the total maximum number of users who can stream from Eagle 3D’s Platform simultaneously.
They don’t have to be the same users, they can be any users from anywhere in the world as long as the maximum number is not exceeded.
If it does exceed, then they are placed in a queue until a spot is open (i.e. until one of the connected CCUs disconnects so his spot is available for the next queued person to take it).
2. CCUs in Eagle 3D
2.1. Number of CCUs per customer
Every account at Eagle 3D has a number of CCUs.
According to this pricing plan, customers decide how many CCUs they need and which plan suits them.
1- Pay Per User = customer specifies the CCU number.
2- Pay Per Minute = they get 15 CCU (by default).
3- Pay Per License = The customer gets a Software to install and streams from his own Hardware and decides how many CCUs he needs.
2.2. CCUs in the Trial Period
If more than one Tab (more than 1 CCU) is opened, an error message appears on the screen ‘CCU Limit reached. Trying again in 10 sec.’
Eagle admins can set / add / delete the number of CCUs for the specific account based on the customer’s demand.
2.3. Track your CCUs usage from the Control Panel
Go to Control Panel → Analytics Data → Open Analytics → Generate Table
Image 1. Control Panel: Analytics DATA
2.4. Get the difference between shared and dedicated game Views and Controls for CCUs
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