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Change or Remove Username (Old Control panel)

Learn how to change or remove your username from your E3DS Account.

Warning ❌ 🚫

Changing the username or removing it will cause you to loose all of your Apps and Configs.

Prerequisites

For this document, you need :

  1. Access to the Control Panel ;

  2. A user Account.

Instructions

Step 1. Login to the Control Panel

Click here to login.

Step 2. Click Account

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Image 1. Control Panel : Click Account

Step 3. Click Change Username

image-20240520-124711 (1).png

Image 2. Click Change Username

Step 4. Get to the Edit Profile page

You can click this Link to get to the Edit Profile Page manually.

At this point, you can either Change the Username or Remove it.

4.1. Change Username

Note 1 : Changing Username causes you to lose all your Content in the Account associated with the current username.

Note 2 : Once the username is changed, you will start using another new empty Account associated with the New Username.

a. Type the New username to be associated with your Email in the appropriate Field

Note : You cannot change the Email address. Only the username changes.

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Image 3. Enter the New Username in the appropriate Field

b. Click Change Username in the Edit Profile page

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Image 4. Click Change Username

c. Get the Notification asking you to proceed

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Image 5. Notification popup

d. You will be redirected to the Sign up page of the new Control Panel with your new username

Note : If you want to use the Old Control Panel, Click β€œGo to Old Control panel”

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Image 6. Go to Old Control Panel

4.2. Remove Username

Usually you remove your username from your Account if you need to dissociate from it.

πŸ›‘ Removing your username will cause you to lose all your Apps on that Account.

Warning ❌ 🚫

If you need to change the mail associated to your Account then you should :

  1. remove the Username to dissociate your Account from it.

  2. Transfer the Ownership of your Account to another mail (See this document to get more details).

a. Click Remove Username in the Edit Profile page

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Image 7. Click Remove Username

b. Get the Notification popup confirming to proceed

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Image 8. Notification popup to proceed with removing the username

c. Get redirected to the Sign in page

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Image 9. Click Sign in

d. Create a New username for your Account from the Username Entry page

The Username Entry page can be accessed from this Link.

Usernames are case sensitive and should only contain letters and numbers (No special characters, dashes or spaces allowed).

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Image 10. Enter your Username in the appropriate Field


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