Change Username (Old Control Panel)
Learn how to change or remove your username from your E3DS Account.
Warning β π«
Changing the username or removing it will cause you to loose all of your Apps and Configs.
Prerequisites
For this document, you need :
Access to the Control Panel ;
Instructions
Step 1. Login to the Control Panel
Click here to login.
Step 2. Click Account
Step 3. Click Change Username
Step 4. Get to the Edit Profile page
You can click this Link to get to the Edit Profile Page manually.
At this point, you can either Change the Username or Remove it.
4.1. Change Username
Note 1 : Changing Username causes you to lose all your Content in the Account associated with the current username.
Note 2 : Once the username is changed, you will start using another new empty Account associated with the New Username.
a. Type the New username to be associated with your Email in the appropriate Field
Note : You cannot change the Email address. Only the username changes.
b. Click Change Username in the Edit Profile page
c. Get the Notification asking you to proceed
d. You will be redirected to the Sign up page of the new Control Panel with your new username
Note : If you want to use the Old Control Panel, Click βGo to Old Control panelβ
4.2. Remove Username
Usually you remove your username from your Account if you need to dissociate from it.
π Removing your username will cause you to lose all your Apps on that Account.
Warning β π«
If you need to change the mail associated to your Account then you should :
remove the Username to dissociate your Account from it.
Transfer the Ownership of your Account to another mail (See this document to get more details).
a. Click Remove Username in the Edit Profile page
b. Get the Notification popup confirming to proceed
c. Get redirected to the Sign in page
d. Create a New username for your Account from the Username Entry page
The Username Entry page can be accessed from this Link.
Usernames are case sensitive and should only contain letters and numbers (No special characters, dashes or spaces allowed).
See how to Change/ Remove the Username from the New Control Panel. Refer to this document.
Was this article helpful? Comment Below. Let us know your feedback.
Need help? Contact Support
Submit a new request at E3DS support portal.
Requests sent on weekends will not be addressed until the following business day.