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Create a Subscription without a Credit Card

Information on accessing the New Control Panel while on a different Payment method.

Using the New Control Panel requires activating an Account by adding the Credit Card details.

Customers on a different Payment method can now get access to the New Control Panel.

Instructions

Step 1. Reach out to Support

Contact Support through our Support Portal to ask for a special access.

Step 2. Sign Up to your Control Panel

Sign up with your information once you get the access confirmation.

Create a New Account on the New Control Panel, refer to this document.

Get to know the New Interface, refer to this document.

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Image 1. New Control Panel : Sign Up

At this point, you are able to use the New Control Panel to upload your Builds, Edit your Configs and play your Apps.

Beware when you are using theManage AccountFeature !! 🛑

You are on a special Access, so you do not have an ongoing monthly Subscription to manage from the Control Panel.

You can use all the Features available in the Interface and refer to all of the New Control Panel Features Documentation EXCEPT for “Subscriptions” and “Transactions” in the “Manage Account” page.

Here is why you cannot use the “Subscriptions” Tab, follow the steps below :

Step 1. Click Manage Account

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Image 2. Click Manage Account

Step 2. Click Subscriptions

Notice how the Features below are grayed out :

  1. Cancel Plan

You cannot cancel a plan from the Control Panel.

Notice how the “Cancel Plan” Feature is grayed out and not clickable.

Contact Support if you need to cancel your Subscription.

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Image 3. Cancel Plan : Feature unavailable

  1. Edit CCU

You cannot edit the number of CCUs to purchase more or less CCUs.

Notice how the “Edit CCU” Feature is grayed out and not clickable.

Contact Support to get more or less CCUs.

image-20240522-130443 (1).png

Image 4. Edit CCU : Feature unavailable

  1. Edit Storage

You cannot edit the Storage to purchase more or less GB.

Notice how the “Edit Storage” Feature is grayed out and not clickable.

Contact Support to get more or less Storage.

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Image 5. Edit Storage : Feature unavailable

  1. Edit Card Number

You cannot edit the number of your Credit Card or add it since you use a different Payment method.

Notice how the “Edit” Feature is grayed out and not clickable.

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Image 6. Edit Credit Card number : Feature unavailable

There would be no Transactions also since the Payment was not issued from the Control panel.


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