Subscription without credit card
Get access to the new Control Panel using a payment method other than a credit card.
Overview
To use the new Control Panel, you need to activate your account by entering credit card details. Customers using a different payment method can now access the new Control Panel and get a Subscription without using a credit card. For more details, follow the steps below.
Instructions
Step 1. Reach out to Support
Contact Support through our Support Portal to ask for a special access.
Step 2. Sign Up to your Control Panel
Sign up with your information once you receive access confirmation.
To create a New Account on the New Control Panel, refer to this document.
![image-20240522-103924.png](../__attachments/462225497/image-20240522-103924.png?inst-v=9b033c68-0785-4908-9f10-846408bbe676)
Image 1. New Control Panel : Sign Up
At this point, you are able to use the New Control Panel to upload your Builds, Edit your Configs and play your Apps.
Beware when you are using the “Manage Account” Feature !! 🛑
You are on a special Access, so you do not have an ongoing monthly Subscription to manage from the Control Panel.
You can use all the Features available in the Interface and refer to all of the New Control Panel Features Documentation EXCEPT for “Subscriptions” and “Transactions” in the “Manage Account” page.
Here is why you cannot use the “Subscriptions” Tab, follow the steps below :
Step 1. Click Manage Account
![image-20240522-091741 (1).png](../__attachments/462225497/image-20240522-091741%20(1).png?inst-v=9b033c68-0785-4908-9f10-846408bbe676)
Image 2. Click Manage Account
Step 2. Click Subscriptions
Notice how the Features below are grayed out :
Cancel Plan
You cannot cancel a plan from the Control Panel.
Notice how the “Cancel Plan” Feature is grayed out and not clickable.
Contact Support if you need to cancel your Subscription.
![image-20240522-130518 (1).png](../__attachments/462225497/image-20240522-130518%20(1).png?inst-v=9b033c68-0785-4908-9f10-846408bbe676)
Image 3. Cancel Plan : Feature unavailable
Edit CCU
You cannot edit the number of CCUs to purchase more or less CCUs.
Notice how the “Edit CCU” Feature is grayed out and not clickable.
Contact Support to get more or less CCUs.
![image-20240522-130443 (1).png](../__attachments/462225497/image-20240522-130443%20(1).png?inst-v=9b033c68-0785-4908-9f10-846408bbe676)
Image 4. Edit CCU : Feature unavailable
Edit Storage
You cannot edit the Storage to purchase more or less GB.
Notice how the “Edit Storage” Feature is grayed out and not clickable.
Contact Support to get more or less Storage.
![image-20240522-130134 (1).png](../__attachments/462225497/image-20240522-130134%20(1).png?inst-v=9b033c68-0785-4908-9f10-846408bbe676)
Image 5. Edit Storage : Feature unavailable
Edit Card Number
You cannot edit or add your Credit Card number since you are using a different Payment method.
Notice how the “Edit” Feature is grayed out and not clickable.
![image-20240522-125921 (1).png](../__attachments/462225497/image-20240522-125921%20(1).png?inst-v=9b033c68-0785-4908-9f10-846408bbe676)
Image 6. Edit Credit Card number : Feature unavailable
There would be no Transactions also since the Payment was not issued from the Control panel.
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Submit a new request at E3DS support portal.
Requests sent on weekends or national holidays will not be addressed until the following business day.