Upgrading to a Paid Plan

Purchase a plan and activate your account from the New Control Panel.

New users who have completed their 7-day trial, or those renewing their subscription, can activate their account through the new Control Panel using a credit card.

For users not paying by credit card and looking to activate a subscription using the new Control Panel, please refer to this document.

Overview

Select and purchase one of our 3 Self Serve plans (Pay Per Minute, Pay Per CCU, Pay Per License) or opt for for an Enterprise plan if needed. Check the details below.

Prerequisites

Create a New Account in the New Control Panel. Refer to this document.

Instructions

Step 1. Sign In to your Control Panel

Login with your information.

Step 2. Click ‘Upgrade Now’

If you are on Trial, click ‘Upgrade Now’ to purchase a paid plan.

Step 3. Select a Pricing Plan

Use this link for quick access to the Plan Selection page.

By purchasing one of these plans, you'll stream from our US servers. However, if you're located in Europe, Africa, Asia, Australia, or the UK, you'll automatically connect to our EU servers through our geolocation system to reduce latency.

There are four Flexible Plans to choose from:

1. Pay Per Minute

Refer to this document.

2. Pay Per CCU

Refer to this document.

3. Pay Per License

Refer to this document.

4. Enterprise

Refer to this document.

If you need assistance or recommendations on which plan suits your needs, click ‘Help me choose’ to be redirected to the Support Portal for assistance.

Now you’re ready to activate your account from the New Control Panel !

Need help? Contact Support

Submit a new request at E3DS support portal.

Requests sent on weekends will not be addressed until the following business day.