The Enterprise Plan is designed for organizations with large-scale streaming requirements, including high numbers of concurrent users, large storage requirements, custom infrastructure, and deployments across one or multiple regions.
Unlike the Core Plan, Enterprise solutions can be configured based on your specific technical and business requirements.
Who Is the Enterprise Plan For?
The Enterprise Plan is suitable for:
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Large-scale Unreal Engine application deployments
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High concurrent user requirements
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Live events and product launches
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Multi-region or global streaming deployments
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Custom cloud infrastructure requirements
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Applications requiring dedicated or scalable server capacity
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Organizations requiring up to 1,000 concurrent streams and up to 1 TB of storage
If you are planning a large event or deployment, we recommend contacting us as early as possible so that sufficient time is available for planning, infrastructure setup, testing, and deployment.
Recommendation:
For large events, please contact our team at least one month before the planned event date.
How to Select the Enterprise Plan
Step 1. Sign In to the Control Panel
Open the Eagle 3D Streaming Control Panel and sign in using your account credentials.
Step 2. Open the Plans Page
From the Control Panel, navigate to Plans.
If you are currently using the Trial Plan, you may also see an Upgrade Now button. Clicking this button will take you to the Plan Selection page.
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Step 3. Select the Enterprise Plan
On the Plan Selection page, locate the Enterprise Plan and click Contact Specialist.
This will redirect you to the E3DS Support Portal, where you can submit your Enterprise requirements.
Step 4. Submit Your Requirements
After clicking Contact Specialist, you will be redirected to the Support Portal.
If you do not already have a Support Portal account, create one. Otherwise, sign in with your existing account.
Create a New Support Request
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Click the New Ticket button.
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Provide a clear title and description of your requirements.
When submitting your request, we recommend including information such as:
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Expected number of concurrent users
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Expected streaming duration or usage
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Application or project type
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Required storage
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Preferred deployment region or regions
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Expected event or launch date, if applicable
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Any specific infrastructure or performance requirements
The more information you provide, the easier it will be for our team to evaluate your requirements and recommend an appropriate solution.
Step 5. Requirement Review
Our team will review your request and contact you to discuss your requirements.
Depending on the complexity of your deployment, we may schedule a meeting with our Platform Specialists.
During this stage, we may discuss:
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Expected concurrent users
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Streaming capacity
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Server and GPU requirements
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Deployment regions
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Storage requirements
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Expected usage
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Application performance requirements
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Event timelines
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Scalability requirements
Step 6. Solution and Proposal
Based on your requirements, our team will prepare a suitable Enterprise solution.
This may include a customized configuration for:
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Concurrent streaming capacity
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Cloud infrastructure
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GPU and VM resources
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Storage capacity
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Deployment regions
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Scaling configuration
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Dedicated infrastructure
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Additional platform services
A proposal or custom quote will then be provided for your review.
Step 7. Review and Approve the Proposal
Review the proposed solution with our team.
Once the technical requirements, pricing, deployment configuration, and timeline have been agreed upon, the Enterprise deployment process can move forward.
Step 8. Complete the Agreement and Payment Process
Depending on the selected Enterprise solution, an agreement or contract may be provided outlining the scope of the service and applicable terms.
After the agreement is finalized, our team will coordinate the payment process.
Step 9. Infrastructure Setup and Configuration
Our team will configure the required infrastructure based on the approved solution.
Depending on your requirements, this may include:
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Server provisioning
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GPU configuration
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Storage setup
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Application deployment
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Scaling configuration
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Regional deployment
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Network and streaming configuration
Step 10. Testing and Validation
Before the final deployment, the configured system will be tested to ensure it meets the agreed requirements.
Testing may include:
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Application testing
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Streaming performance testing
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Concurrent user testing
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Scalability testing
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Infrastructure validation
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Regional connectivity testing
If necessary, additional adjustments may be made based on the test results.
Step 11. Deployment
Once testing is complete and the system meets the agreed requirements, the Enterprise deployment will be prepared for production use.
Our team will remain available to assist throughout the deployment process and address any issues that may arise.
Need help?
If you need any assistance, feel free to reach out through any of the following channels:
🛠️ Support Portal: Contact Our Support Team
💬 Discord Community (Faster Support): Join Our Discord Community
📧 Email Support: support@eagle3dstreaming.com
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