Manage your Transactions

Manage your Transactions from your Account Management page.

If you are on trial, You have no Transactions, activate your Paid Account today!

Prerequisites

Make sure you :

Have access to the New Control Panel.
Have an Eagle 3D’s User Account.

Instructions

Step 1. Sign In to your Control Panel

Login with your information.

*Image 1. New Control Panel : Sign In page*

Step 2. Get to your Account management page

See : Manage your Account.

Step 3. Go to ‘'Transactions’'

Find your Invoices and all the details about your Transactions here.

All your Storage and Number of CCUs purchases (or the number of minutes Streamed in a PPM plan).

image-20240216-090123 (1).png — Image 2. New Control Panel : **Manage Account** : **Transactions**

1. Click Invoice to view it

Every Transaction you have made has its own Invoice in a separate row.

Follow the row to learn the ‘'Date’', type of ‘'Transaction’', ‘'Amount (USD)’', ‘'Payment Status’' and ‘'Invoice’' to download on your device.

image-20240216-093327 (1).png — Image 3. New Control Panel : **Manage Account** : **Transactions** : Click **Invoice**

2. The Invoice will be downloaded to your device as a PDF document

3. Open the PDF. Click ‘'Pay Online’'

image-20240216-094825 (1).png — Image 4. **Invoice** as a PDF : Click **Pay Online**

4. Click Download receipt to receive it as a PDF on your device

Get information about your Invoice and view the receipt.

image-20240216-094754 (1).png — *Image 5. Download the receipt on your device*

Now you are ready to Manage your Transactions !

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Need help? Contact Support

If you still need help, contact support to get your issue resolved quickly.

Submit a new request at E3DS support portal or send an Email at support@eagle3dstreaming.com.

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