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Allowing Microphone access in Chrome

Allow Eagle 3D Frontend to check and access your app’s Microphone permissions on Desktop.

Prerequisites

Instructions

Display variations depend on the browser used (e.g., Chrome, Firefox, Edge) and the user's configured settings.

Enabling the Microphone

1. Run the game

-On the Control Panel, navigate to: Step3: Generate URLs > Play App.

-Or, paste your app’s URL in the Browser’s address bar.

2. Click the ‘Tune' icon

At the top left of the browser's address bar, click the ‘Tune' icon.

image-20240920-122435.png

Image 1. Click the Tune icon

'Tune' icon: Indicates whether a website is requesting or has been granted specific permissions. Click it to adjust site-specific permissions.

3. Toggle on Microphone access

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Image 2. Enable Microphone

4. You can also get additional Microphone permission details

-Click the ‘expand arrow’.

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Image 3. Click the expand arrow

-Enable the Microphone

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Image 4. Enable Microphone

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Image 5. Microphone enabled

5. The recording icon will appear on the tab and the microphone symbol on the address bar

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Image 6. recording and Microphone symbols

Unblocking Microphone permissions

At times, you could already have permission to use Microphone but it could be blocked.

To unblock microphone permissions, follow these steps:

Method 1:

-Click the ‘Tune’ icon in the address bar.

-Click Site settings'

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Image 7. Click Site settings

-If the microphone is set to 'Block,' change it to 'Allow.'

image-20240930-153859.png

Image 8. Change Microphone permission to Allow

-Refresh the page to apply the changes.

Method 2:

  1. Click the Microphone symbol from your Browser’s address Bar.

  2. Click ‘Continue allowing https://connector.eagle3dstreaming.com to access your microphone’ (See image below).

  3. Select your Microphone from the Menu.

  4. Click ‘Done’.

image-20240930-155434.png

Image 9. Unblock Microphone

Resetting Microphone permissions

To reset the permissions in Chrome:

  1. Click the ‘Tune' icon on the left side of the address bar.

  2. Check that you’re allowing access to the Microphone.

  3. Click 'Reset permission'.

image-20240930-143704.png

Image 10. Click Reset permission

  1. The page will request permission to access your microphone.

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Image 11. Allow Microphone

  1. Click ‘Allow this time’ or ‘Allow on every visit’ then refresh the page or click ‘Reload’ to apply the updated setting.

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Image 12. Click Reload

Selecting ‘Allow this time’ will prompt the page for microphone permission the next time you open the app.

Verifying Microphone data collection

To verify if the page is collecting data, follow the steps below:

Method 1. Checking Usage status

  1. Open the ‘Tune' icon.

  2. Check the usage status under 'Microphone'.

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Image 13. Usage status: Using now

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Image 14. Usage status: Recently used

Method 2. Checking Microphone permissions from Chrome settings

  1. Navigate to Chrome Settings, then Privacy and Security, then Site settings, then Microphone.

  2. Make sure 'Sites can ask to use your microphone' is toggled on.

  3. Under ‘Allowed to use your microphone’, make sure the application’s domain is on the list and your permissions will automatically update.

Screenshot.png

Image 15. Chrome settings: Privacy and security: Microphone permissions

Note:

Sometimes, instead of the ‘Tune' icon, you may see:

  1. Microphone Symbol

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Image 16. Microphone Symbol

  1. "Microphone in Use" Notification Bar

m.png

Image 17. Microphone in use

  1. Pop-up Notification: Prompt asking for permission to use your microphone with options to ‘allow’ or ‘Block’.

Image 18. Popup Notification

As of late September 2023, the ‘Tune' icon replaced the ‘Lock’ icon in the google chrome’s address bar. More details here.

Regardless of the microphone icon, symbol, or notification displayed, always click on it.

Now you’re ready to allow Microphone permissions for your app!


Need help? Contact Support

Submit a new request at E3DS support portal.

Requests sent on weekends will not be addressed until the following business day.

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