When you upload an app it undergoes 6 phases in the upload sequence to finally get uploaded, installed and ready to Launch from the new Control Panel. In this section we will discuss what happen when you upload an app.
Color code for the upload sequence:
Green : Passed
Red : Error
Yellow : Warning
Phase 1. Application Review
In this phase application is reviewed by the system. The system checks:
(i) Whether pixel streaming is enabled or not
(ii) Whether the uploaded ZIP file contains a packaged UE app or not
(iii) Whether there exist an exe file or not
If the app app passed this system check then you will see the success signal (Green Color)
If pixel plugin is not enabled then you will get an warning (Yellow Color) about it. But you can proceed to application upload phase in this case.
After scanning the app, a virus was found. The system is attempting to remove it and proceed.
If the uploaded ZIP file doesn’t contains UE app then you will get an warning (Yellow Color). This time you will not be able to proceed to the next stage. When you will click on “UPLOAD” button you will get an error message (Figure 5)
Error Due to Enabling Pixel Streaming Plugin 2. Please continue using the previous version of the Pixel Streaming Plugin. Do not enable Pixel Streaming Plugin 2 to ensure seamless operation and avoid interruptions.
You cannot select files other than .zip. If you try to drag and drop a file that is not a .zip, you will see an Invalid File Type alert.
Phase 2. Upload Application
The system will automatically start uploading the app once you click ‘Upload’ (Figure 8) and upload will be completed if everything is ok (Figure 9)
If your internet connection is slow or interrupted, your app may get stuck at this stage.
If the upload process gets interrupted, the test fails (i.e. error in Red).
Click 'RETRY’ to upload again. This will take you back to phase 1.
Phase 3. Acquiring Application
This phase is automatically start when the App is done uploading at 50%. In this phase your uploaded ZIP file is stored in a remote machine or device.
If the ZIP file is incomplete, missing essential files or folders, or if there is an interruption in the internet connection, this phase may result in an error.
Sometimes, you may encounter an issue where the process gets stuck in the acquiring phase and displays an error after some time. This can happen due to missing essential files in your uploaded ZIP file, a network interruption, or, in rare cases, a temporary issue with our server. However, server-related issues are extremely uncommon.
Phase 4. Preparing Application
In this phase the ZIP file is extracted and installed in the remote machine or device and prepared for final testing and streaming.
If the ZIP file is incomplete or missing essential files and folders, or if there is a network interruption, this phase may result in an error.
Phase 5. Application in Queue
If multiple apps are uploaded simultaneously, they will be in a queue,. This test may take longer to complete if the queue size is large, otherwise it will go to the next stage in a short period of time.
This test may take long period of time if the queue size is large.
If there is a network interruption, this phase may result in an error.
Phase 6. Testing Application
The purpose of this phase is to make sure the App is ready to stream. The app is played in the remote machine or device to check whether it is steaming perfectly or not.
After all the phase of the testing your app will be either ready to stream (Figure 20) or will give Error Testing (Figure 21).
A testing error occurs when Pixel Streaming is not enabled in your project, or there is a network interruption.
A testing error occurred because the uploaded app exceeded the allocated resources. To learn more about resource allocation for an app, please refer to the following document:
Hardware and Software Specifications
A testing error occurred because our system does not support Unreal Engine 4.27 applications.
Need help?
If you need any assistance, feel free to reach out through any of the following channels:
🛠️ Support Portal: Contact Our Support Team
💬 Discord Community (Faster Support): Join Our Discord Community
📧 Email Support: support@eagle3dstreaming.com
Follow us on:
Facebook | GitHub | LinkedIn | YouTube