Skip to main content
Skip table of contents

Send Password reset by Email

Information on how to get the Password reset by mail.

Prerequisites

For this document, you need :

  1. Access to the Control Panel ;

  2. A user Account.

Instructions

Step 1. Login to the Control Panel

Click here to login.

Step 2. Click Account

image-20240516-081857 (1).png

Image 1. Control Panel : Click Account

Step 3. Go to Send Password Reset Email

image-20240520-092139 (1).png

Image 2. Click on Send Password Reset Email

Step 4. Get the Notification on screen

At this point, your Password Reset Link would be sent to you by Email.

Check Spam, if you don’t see the “Eagle 3D Streaming” mail in your mail Inbox.

The Reset Link is ONLY valid for 1 hour.

image-20240520-092842 (1).png

Image 3. Notification popup

image-20240520-093554 (1).png

Image 4. Click on the Link

Step 6. Type your Password and click Change Password

image-20240520-093834.png

Image 5. Type the Password, Confirm it, click Change Password

Step 7. Password changed successfully

image-20240520-095739 (1).png

Image 6. Password Reset successfully

Step 8. Sign in to your Account with the new Reset Password

Once the Password is Reset, you will be directed to this Sign in page.

Note 1 : Once you Sign in, you will be redirected to the New Control Panel.

image-20240520-102634 (1).png

Image 7. Sign in to the Control Panel

Note 2 : If you want to use the Old Control Panel, click “Go to Old Control Panel

image-20240520-102911 (1).png

Image 8. Click Go to Old Control panel


Was this article helpful? Comment Below. Let us know your feedback. 

Need help? Contact Support

Submit a new request at E3DS support portal.

Requests sent on weekends will not be addressed until the following business day.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.