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Logout automatically after Inactivity

Set a time to automatically Logout after inactivity from the Control Panel.

This feature is particularly useful for users on the Prepaid Minute plan, as it helps reduce streaming time and save on usage. [Select the Prepaid Minute plan here].

Similar Features:

  1. The ‘Max Session Time' Feature ([See this document]).

  2. The ‘Link Expiration' Feature ([See this document]).

If the 'Logout automatically after inactivity' and any other session expiration settings are disabled in your Config, the app can stream for extended periods without disconnection. This YouTube video demonstrates 10 hours of continuous streaming showcasing that our system has no session limits.

If a disconnection occurs, it may be due to a crash or network issue. Please contact Support for assistance in resolving the problem.

For uninterrupted streams exceeding 10 hours, consider switching to an Enterprise plan and ensure a strong, stable internet connection.

Prerequisites

  1. Access to the Control Panel.

  2. Eagle 3D’s User Account.

  3. At least one App Uploaded.

Instructions

Step 1. Sign In to the Control Panel

Login with your information.

Step 2. Select your App

image-20240228-132332 (1).png

Image 1. Select your App

Refer to this document.

Step 4. Create a Config

Refer to this document.

Step 5. Edit the Config

Refer to this document.

Step 6. Toggle ‘Logout Automatically after inactivity’ to the enabled position

Users session will get disconnected automatically after a period of inactivity.

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Image 2. Enable Logout automatically after inactivity

Step 7. Set a time of inactivity before the Countdown starts

If the application remains inactive for the specified duration, the countdown timer will initiate.

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Image 3. Enter the time until Logout Countdown starts

Step 8. Set a time of Countdown upon inactivity

Set a Timer Countdown after which the session will disconnect.

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Image 4. Enter Logout Countdown Timer Length

Step 9. Click ‘Save’

image-20240304-125737 (1).png

Image 5. Click Save

Step 10. Click 'Save' again

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Image 6. Click Save

Step 11. Test the Feature’s functionality

1. Run the game

Navigate to: Streaming Link (with the Personalized Config) > Play App.

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Image 7. Click Play App

2. Upon inactivity, the countdown starts

In this example, after 5 minutes of inactivity, the application initiated a 1-minute countdown.

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Image 8. Countdown started after inactivity

3. After the Countdown, the App got disconnected

The session got disconnected once the Countdown ended.

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Image 9. Session disconnected once the Countdown stopped

To see this document’s steps in action. Watch the Youtube video below.

https://www.youtube.com/watch?v=o-jtFo9YRPk&list=PLr2PLtcbD6Plkn2xuJMG7PoOecEPrbE1Z&index=4


Need help? Contact Support

Submit a new request at E3DS support portal.

Requests sent on weekends will not be addressed until the following business day.

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