Browser Resolution

Learn to set the resolution of your App.

Follow the steps below:

Step 2. Select your App

image-20240228-132332 (1).png — Image 1. Select your App

Step 3. Generate a Streaming Link

See : Generate a Streaming Link for your App.

Step 4. Create a Config

See : Create a Config for each Streaming Link.

Step 5. Edit the Config

See : Edit your Config.

1. Select Dynamic

image-20240304-083505 (1).png — Image 2. Select **Dynamic**

Tip : enable the Dynamic feature to set a Full Screen for your App and get rid of the black borders on both sides of the screen.

Image 3. App with side Black Borders not in the Full Screen mode

2. Select Custom

Tip : The higher the resolution, the sharper the image is. 1280 x 720 is recommended.

Check our Specifications here.

Note :

Download speed of 10 mbps or higher for HD streaming 720p (1280 x 720).

Download speed of 20 mbps or higher for :

Full HD streaming 1080p (1920 x 1080)
HD+ (1600 × 900) a step up from 720p (HD Ready) but falls short of Full HD (1080p).
2k (2048 × 1080) or (2048 × 1536) used in digital cinema and some professional displays
4k Quad HD (QHD) (3840 × 2160) (UHD-1)

image-20240304-083728 (1).png — Image 4. Select **Custom**

3. Type the desired resolution in the boxes

image-20240304-084048 (1).png — Image 5. Type the desired resolution

Step 7. Run the App to check the resolution

1. Click Play App

Go to : Control Panel > Applications > Select your App > Streaming Link > Play App.

2. You can input any resolution of your choice

Check the Video Resolution during the stream from the Quality Control Kit.

Troubleshooting

(i) Black screens appearing on the left and right sides of the streaming screen.

To prevent this black screen issue, please set the browser resolution to dynamic.

(ii) Cursor offset issue - the visible cursor position does not align with where the actual clicks register (Image 7)

To resolve the cursor offset issue, where the visible cursor position does not align with where the actual clicks register, please set the browser resolution to custom.

This ensures proper scaling and alignment between the local cursor and the streamed application, preventing misalignment during interactions.

Need help?

If you need any assistance, feel free to reach out through any of the following channels:

🛠️ Support Portal: Contact Our Support Team

💬 Discord Community (Faster Support): Join Our Discord Community

📧 Email Support: support@eagle3dstreaming.com

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Step 1. Sign In to the Control Panel