Skip to main content
Skip table of contents

Cancel your Subscription (If needed)

Learn to cancel your Subscription (Paid Accounts) if needed, from the Account management page.

On trial, there is no Active Subscription so you cannot cancel your Plan (It expires automatically in 7 days).

activate your Paid Account today!


Make sure you :

  1. Have access to the New Control Panel.

  2. Have an Eagle 3D’s User Account.


Step 1. Sign In to your Control Panel

Login with your information.

Step 2. Go to Subscriptions

Go to : Main new Control Panel InterfaceManage AccountSubscriptions.

Step 3. Click Cancel Plan

If you are on a PPCCU or a PPM you can Cancel your plan anytime.

image-20240215-125232 (1).png

Image 1. Manage Account : Subscriptions : Your Subscription

1. Confirm the cancellation. Click Yes

Your CCUs will still be active until you reach the end of a month of your subscription.

Reactivate your Subscription anytime.

image-20240215-130331 (1).png

Image 2. Manage Account : Subscriptions : Your Subscription : Cancel Account : Yes

2. Upon canceling your Plan, your Subscription is scheduled for Termination

Your Subscription is scheduled for Termination when the month ends.

Until then, you can still stream with your Subscription.

It will count how many days you have left.

image-20240215-131204 (1).png

Image 2. Subscriptions : Cancel Account

3. Click ‘'Reactivate’' to reverse the cancellation

image-20240215-132655 (1).png

Image 3. Reactivate : Yes

Now you are ready to Cancel your Subscription and reactivate it anytime!

Get your Invoices and Manage your Transactions.

See how to Track your Streaming usage.

Was this article helpful? Comment Below. Let us know your feedback.

Need help? Contact Support

If you still need help, contact support to get your issue resolved quickly.

Submit a new request at E3DS support portal or send an Email at

Seek advice. Connect with others. Share your experiences. Join our lively E3DS Community Forum today.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.