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Cancel Plan

Cancel your Subscription anytime from the New Control Panel.

Prerequisites

  1. Access to the New Control Panel.

  2. Eagle 3D’s User Account.

  3. Active Subscription.

Instructions

Step 1. Sign In to your Control Panel

Login with your information.

Step 2. Go to Subscriptions

Go to : Main new Control Panel InterfaceManage AccountSubscriptions.

Step 3. Click Cancel Plan

If you are on a PPCCU or a PPM you can Cancel your plan anytime.

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Image 1. Cancel Plan

1. Confirm the cancellation. Click Yes

Your CCUs will still be active until you reach the end of a month of your subscription.

Reactivate your Subscription anytime.

image-20240215-130331 (1).png

Image 2. Confirm cancellation

2. Upon canceling your Plan, your Subscription is scheduled for Termination

Your Subscription is scheduled for Termination when the month ends.

Until then, you can still stream with your Subscription.

It will count how many days you have left.

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Image 3. Termination schedule

3. Click ‘'Reactivate’' to reverse the cancellation

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Image 4. Reactivate

Now you are ready to Cancel your Subscription and reactivate it anytime!


Need help? Contact Support

Submit a new request at E3DS support portal.

Requests sent on weekends will not be addressed until the following business day.

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