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Cancel Plan

Cancel your Subscription anytime from the New Control Panel.

Prerequisites

Make sure you :

  1. Have access to the New Control Panel.

  2. Have an Eagle 3D’s User Account.

  3. Have an ongoing Subscription.

Instructions

Step 1. Sign In to your Control Panel

Login with your information.

Step 2. Go to Subscriptions

Go to : Main new Control Panel InterfaceManage AccountSubscriptions.

Step 3. Click Cancel Plan

If you are on a PPCCU or a PPM you can Cancel your plan anytime.

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Image 1. Manage Account : Subscriptions : Your Subscription

1. Confirm the cancellation. Click Yes

Your CCUs will still be active until you reach the end of a month of your subscription.

Reactivate your Subscription anytime.

image-20240215-130331 (1).png

Image 2. Manage Account : Subscriptions : Your Subscription : Cancel Account : Yes

2. Upon canceling your Plan, your Subscription is scheduled for Termination

Your Subscription is scheduled for Termination when the month ends.

Until then, you can still stream with your Subscription.

It will count how many days you have left.

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Image 2. Subscriptions : Cancel Account

3. Click ‘'Reactivate’' to reverse the cancellation

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Image 3. Reactivate : Yes

Now you are ready to Cancel your Subscription and reactivate it anytime!

Get your Invoices and Manage your Transactions.

See how to Track your Streaming usage.


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