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Manage your Subscriptions

Manage your Subscriptions from the Account Management page.

Prerequisites

Make sure you :

  1. Have access to the New Control Panel.

  2. Have an Eagle 3D’s User Account.

Instructions

Step 1. Sign In to your Control Panel

Login with your information.

image-20240215-114051.png

Image 1. New Control Panel : Sign In page

Step 2. Get to your Account management page

See : Manage your Account.

Step 3. Click Subscriptions

1. No Active Subscription (On Trial)

Upgrade to a Paid Account to Manage your Subscription.

image-20240222-141512 (1).png

Image 2. No Active Subscription : Account on Trial

2. Your Purchased Plan is displayed under ‘'Your Subscription’' (Paid Accounts)

Learn about your purchased Plan (Pay Per CCU or Pay Per minute) and the number of users (in the PPCCU case).

image-20240215-125404 (1).png

Image 3. Manage Account : Subscriptions

Step 4. Edit the Number of CCUs (if needed)

See : Edit the number of CCUs in the PPCCU Plan.

Step 5. Cancel your Plan (if needed)

See : Cancel your Subscription (if needed).

Step 6. Purchase more Storage

See : Purchase more Storage.

Now you are ready to Manage your Subscriptions!


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If you still need help, contact support to get your issue resolved quickly.

Submit a new request at E3DS support portal or send an Email at support@eagle3dstreaming.com.

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