E3DS Documents & Tutorials

Change Email Address

Why transfer Ownership?

By updating your email address, you can transfer ownership of your account, including apps, configurations, and username, from the old account to the new one. The new account will be associated with the updated email address.



Please note that transferring ownership will cancel your current subscription plan, and the new owner will need to purchase a new subscription.











Follow the steps to transfer the ownership of Eagle 3D Streaming account:





Step 1. Sign up with a new email address


You can use this URL to sign up for the Eagle 3D Streaming Platform









Step 2. Remove the Username from new account



(i) Click the Logo Icon

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Figure 1. Click the Logo Icon






(ii) Click the Delete icon

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Figure 2. Click the Delete Icon




(iii) Click the Confirm button

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Figure 3. Click the Confirm Button







Step 3. Log in to the account from which you want to transfer ownership


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Figure 4. Sign in to Control Panel














Step 4. Click on the Logo icon


After clicking the logo, a popup (Figure 6) will open


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Figure 5. Click on the Logo Icon



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Figure 6. My Account















Step 5. Edit your email address


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Figure 7. Edit Email Address















Step 6. Enter the email address you used to create the new account in Step 1


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Figure 8. Give New Email Address















Step 7. Click the CONFIRM button


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Figure 9. Click the CONFIRM Button















Step 8. Click the CONFIRM button


You will receive a success alert (Figure 8) if the email is changed successfully, and you will be redirected to the login page.


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Figure 10. Click the CONFIRM Button


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Figure 11. Image Changed Successfully


If the entered Email is not registered, the request will fail

If the entered Email has a username linked to it, the request will fail








Step 9. log in to the account you created in Step 1, and you will see that all your apps, configs, and the username from the old account are assigned to the new account!

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Figure 12. Account Transferred













 


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