Skip to main content
Skip table of contents

Dynamic/Custom Resolutions (Old Control Panel)

Learn about Custom and Dynamic Resolution features from the Old Control Panel .


For this document, you need :

  1. Access to the Control Panel ;

  2. Have an Eagle 3D’s User Account.


Go to : Control Panel > Step 2: Select a Config > Edit > Video.


Image 1. Resolution : Dynamic/Custom

1. Dynamic resolution


Image 2. Resolution : Dynamic

Note : In order to set a Full Screen for your App and get rid of the black borders on both sides (see image below) of the screen you should enable the Dynamic feature.


Image 3. App with side Black Borders

2. Custom resolution

1. Enter the desired width x height pixel resolution in the fields. Click Save

The higher the resolution, the sharper the image is. However, we recommend a 1280 x 720 resolution.

Check our Performance Specifications here.

Sharper details and quality requires more data bandwidth so, a fast and stable internet connection to avoid lagging, latency or quality degradation.

Adjust the video quality of your App following this tutorial.


Image 4. Resolution : Custom : Type the desired pixel resolutions in the fields : click Save

Note 1:

Download speed of 10 mbps or higher for HD streaming 720p (1280 x 720).

Download speed of 20 mbps or higher for :

  • Full HD streaming 1080p (1920 x 1080)

  • HD+ (1600 × 900) a step up from 720p (HD Ready) but falls short of Full HD (1080p).

  • 2k (2048 × 1080) or (2048 × 1536) used in digital cinema and some professional displays

  • 4k Quad HD (QHD) (3840 × 2160) (UHD-1)

Note 2 :

(1080x1920) : Common resolution used for portrait mode on mobile devices.

9:16 aspect ratio.

Was this article helpful? Comment Below. Let us know your feedback.

Need help? Contact Support

If you still need help, contact support to get your issue resolved quickly.

Submit a new request at E3DS support portal or send an Email at

Seek advice. Connect with others. Share your experiences. Join our lively E3DS Community Forum today.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.