Auto Download UE Crash Log
Download Logs on your device upon App crash.
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Overview
Learn how to enable the 'Auto Download UE Crash Log' Feature to get Logs automatically downloaded on your device whenever your App crashes.
Prerequisites
For this document, you need :
Access to the Control Panel ;
A user Account.
Instructions
Step 1. Prepare the setup
If you already have an App uploaded on the Control Panel Packaged as a Dev/Debug Build, created a Streaming Link for your App and a Config, then you can skip Step 1 and move to Step 2.
Create a Development Build from Unreal Engine
Package your Project as “Development” or “Debug” to generate Logs on your device and for our system to capture them. Refer to this document for more details on each Build Configuration.
Follow this Path :
Open UE editor > File > Package Project > Build Configuration > Development/Debug.
Image 1. Build Configuration : Development
Package your App for Windows
Refer to this document.
Upload your Build on the New Control Panel
Refer to this document.
Create a new Streaming Link
Refer to this document.
Create a new Config
You can create a new Config to generate Logs or select an old Config previously created. Refer to this document.
Step 2. Enable Auto Download UE Crash Log
Follow this Path :
New Control Panel > {Your App} >{Your Streaming Link} > {Your Config} > Edit Config > Advanced Options > Developer > Auto Download UE Crash Log.
Image 2. Enable Auto Download UE Crash Log
Click Save.
Step 2. Receive the Log upon Crash
Now, whenever your App crashes, the Log will get downloaded on your device automatically.
Image 3. Crash Log automatically downloaded upon Crash
Warning 🛑
If you did not receive the Crash Log, then UE did not recognize the Crash.
Your App might have frozen or hanged. Our system cannot identify these situations.
But, you can still get the UE Log from the Browser Console. Refer to this document.
Now you are ready to have your Logs automatically Downloaded on your device upon Crash !!
See how to send your Logs to Email and download them. Refer to this document.
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