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Email to Send Log to Upon App Crash

Learn to send Logs to your Email and save them upon crash.

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Overview

Enable the Feature ‘Email to send Log upon Crash’ in your Config from your Control Panel, enter the Email address where you will receive Logs upon Crash and save them on your device from your Email Inbox.

Prerequisites

For this document, you need :

  1. Access to the Control Panel ;

  2. A user Account.

Instructions

Step 1. Prepare the setup

If you already have an App uploaded on the Control Panel Packaged as a Dev/Debug Build, created a Streaming Link for your App and added/selected a Config from the List, then you can skip Step 1 and move to Step 2.

 

  1. Create a Development Build from Unreal Engine

Package your Project as “Development” or “Debug” to generate Logs on your device and for our system to capture them. Refer to this document for more details on each Build Configuration.

Follow this Path :

Open UE editor > File > Package Project > Build Configuration > Development/Debug.

Image 1. Build Configuration : Development

  1. Package your App for Windows

Refer to this document.

  1. Upload your Build on the New Control Panel

Refer to this document.

  1. Create a new Streaming Link

Refer to this document.

  1. Create a new Config

You can create a new Config to generate Logs or select an old Config previously created. Refer to this document.

Step 2. In your Config, Enable the Feature

  1. Enable ‘Email to send Log upon App Crash’

Follow the Path :

New Control Panel > {Your App} > {Your Streaming Link} > {Your Config} > Edit Config > Advanced Options > Developer.

image-20240709-100421.png

Image 2. Enable the Feature

  1. Type your E-mail address in the appropriate text Box

Enter your Email where you will be receiving Logs in the text box.

image-20240709-103306.png

Image 3. Enter your Email address

  1. Click Save

Step 3. Go to your Email Inbox

  1. Open the Mail received from Eagle 3D Streaming

Refresh the page or check Spam if you do not see a new Email in your Inbox.

Image 4. Log received in the Mail

  1. Click on the Log Download Link

Image 5. Open the Log

  1. The Log automatically gets downloaded and saved on your device

Image 6. Log downloaded

 

Now you are ready to receive your Logs by Email and save them on your Computer !

See how to Pass Console CMDs to the Unreal App. Refer to this document.

To see these steps in action. Watch this Youtube Video.


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