AFK Warn Timeout (Minutes)

Steps to set an AFK Warn Timeout (Minutes) from the Old Control Panel.

This feature is particularly useful for users on the Pay Per Minute (PPM) plan, as it helps reduce streaming time and save on usage. [Select the PPM plan here].

Similar Features:

1. The ‘AFK Close Timeout' Feature ([See this document]).

2. The ‘Session Duration' Feature ([See this document]).

3. The ‘URL Expiry Date’ Feature ([See this document]).

4. The ‘Close Tab on Losing Visibility’ Feature ([See this document]).

If the 'AFK' feature and any other session expiration settings are disabled in your Config, the app can stream for extended periods without disconnection. This YouTube video demonstrates 10 hours of continuous streaming showcasing that our system has no session limits.

If a disconnection occurs, it may be due to a crash or network issue. Please contact Support for assistance in resolving the problem.

For uninterrupted streams exceeding 10 hours, consider switching to an Enterprise plan and ensure a strong, stable internet connection.

Overview

Configure your app in the Old Control Panel to display a countdown warning in your session when the timeout duration (in minutes) specified in your Config expires due to inactivity.

Prerequisites

1. Access to the Control Panel.

2. A user Account.

Instructions

Step 1. Sign in to the Control Panel

Login to the Old Control Panel.

Step 2. Select your App

In the Control Panel:

1. Navigate to: Step 1 : Select an App.

2. Select your App from the drop down menu.

You can also Add a new App, refer to this document.

Step 3. Select/Create your Config

In the Control Panel:

1. Navigate to: ‘Step 2 : Create a Config’.

2. Select your Config from the list.

You can also create a new Config, refer to this document.

Step 4. Access the 'Session' Tab

1. Navigate to: Control Panel > Step 2: Create a Config > Edit.

2. Click ‘Session’.

Step 5. Enable the 'IsAFK Enabled' Option

If the ‘IsAFK Enabled' option is not selected, the ‘Warn Timeout’ and 'Close Timeout’ settings will NOT be applied later to the user session.

Step 6. Enter the ‘AFK Warn Timeout (Minutes)'

1. Navigate to: ‘AFK warn Timeout (minutes)’.

2. Enter the duration after which you will receive a warning message in the text field (for example, 5 minutes in this case).

3. Click ‘Save'.

Step 7. Test the Feature’s functionality

1. Run the game

Navigate to: Control Panel > Step 3: Generate URLs > Play App.

2. Refrain from using your mouse and keyboard

Avoid any interaction with the app—do not click on anything—for 5 minutes (i.e. the duration we set as an example for the AFK Warn Timeout).

3. An AFK warning notification will be displayed on the screen

This screen displays a warning message with a countdown when the duration specified for the Warn Timeout (in minutes) in your Config from the Control Panel has expired.

AFK warn Timeout is applicable even when the Tab is minimized.

4. Click 'Continue Streaming' to return to the session

You can restore your session by clicking on ‘Continue Streaming’ before the count down timer ends.

Now you are ready to apply the AFK Warn Timeout (Minutes) feature!

Need help? Contact Support

Submit a new request at E3DS support portal.

Requests sent on weekends will not be addressed until the following business day.